Versand

Thank you for shopping with KARU Studio! Please read our shipping policy carefully. By placing an order, you agree to these terms.

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• All orders are handcrafted, original artwork and are prepared for shipping with care.

• Processing time is typically 3-5 business days before your order is shipped.

• Orders placed on weekends or public holidays will be processed on the next business day.

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• We offer shipping via reputable couriers.

• We offer free shipping on all orders.

• Customers are responsible for customs duties, import taxes, or additional fees for international orders.

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• Estimated delivery times vary depending on destination:

• Europe: 3-9 business days

• North America: 5-10 business days

• Rest of the world: 10-30 business days

• Delivery times are estimates and cannot be guaranteed. Delays caused by couriers or customs are beyond our control.

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• Risk passes to the customer upon delivery.

• We carefully package all artwork to prevent damage in transit.

• If your package is lost or marked as delivered but not received, please contact us at info@karustudiostore.com. We will assist in investigating with the courier.

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• If your artwork arrives damaged or you receive the wrong item, contact us within 48 hours of delivery at info@karustudiostore.com.

• Include your order number, photos of the item, and packaging.

• We will review the issue and, if confirmed, offer a replacement or another appropriate solution.

• Refunds are not provided.

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• Customers are responsible for any customs duties, import taxes, or local fees imposed by their country.

• Please check your local laws before placing an order.

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For any questions regarding shipping, please contact:

Email: info@karustudiostore.com